Cookie Policy
Learn how Bill Hive uses cookies and similar technologies to improve your experience and provide our services.
Last updated: December 2024
1. Introduction
This Cookie Policy explains how Bill Hive uses cookies and similar tracking technologies when you visit our website and use our platform. By using our services, you consent to the use of cookies as described in this policy.
2. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience.
3. How We Use Cookies
We use cookies for several purposes:
- To keep you signed in to your account
- To remember your settings and preferences
- To understand how you interact with our platform
- To improve our services and develop new features
- To provide security and prevent fraud
- To deliver relevant content and advertisements
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our platform to function properly. They enable core functionality such as:
- User authentication and security
- Session management
- Load balancing and performance
- Security and fraud prevention
Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously:
- Pages visited and time spent
- Features used and interactions
- Error messages and performance issues
- Device and browser information
Preference Cookies
These cookies remember your choices and preferences to provide a personalized experience:
- Language and region settings
- Display preferences (theme, layout)
- Recently viewed items
- Customized dashboard settings
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements:
- Delivering targeted advertisements
- Measuring ad campaign effectiveness
- Limiting ad frequency
- Understanding user interests
5. Third-Party Cookies
We work with third-party service providers who may set cookies on your device. These include:
- Analytics Services: Google Analytics, Mixpanel - to understand platform usage
- Payment Processors: Stripe, PayPal - to process transactions securely
- Customer Support: Intercom, Zendesk - to provide customer assistance
- Advertising Networks: Google Ads, Facebook Pixel - to deliver relevant ads
6. Managing Cookies
You have the right to accept or reject cookies. Here's how you can manage your cookie preferences:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Clear all cookies currently stored
Important: Blocking essential cookies may prevent certain features of our platform from working properly. You may not be able to access your account or use core functionality.
Browser-Specific Instructions
For detailed instructions on managing cookies in specific browsers:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.