Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: December 2024
Table of Contents
1. Introduction
Bill Hive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing and business management platform.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Company name and business information
- Billing address and payment information
- Phone number (optional)
Business Data
To provide our services, we store:
- Client and vendor information you enter
- Invoice, quote, and payment records
- Product and service catalogs
- Time tracking and project data
- Financial reports and analytics
Automatically Collected Information
We automatically collect certain information when you use our platform:
- IP address and browser type
- Device information and operating system
- Usage patterns and feature interactions
- Log data and error reports
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our platform
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage to improve our services
- Detect, prevent, and address technical issues
- Comply with legal obligations
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at [email protected]
9. Third-Party Services
Our platform integrates with third-party services including:
- Stripe and PayPal for payment processing
- Email service providers for transactional emails
- Cloud hosting providers
These services have their own privacy policies governing their use of your information.
10. Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Bill Hive Privacy Team
[email protected]