Terms of Service
Please read these Terms of Service carefully before using Bill Hive. By accessing or using our platform, you agree to be bound by these terms.
Last updated: December 2024
Table of Contents
1. Acceptance of Terms
By accessing or using Bill Hive ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Bill Hive is a comprehensive invoicing and business management platform that provides:
- Invoice and quote creation and management
- Client and vendor management
- Payment processing and tracking
- Time tracking and project management
- Expense tracking and reporting
- Financial reports and analytics
3. Account Registration
To use the Service, you must:
- Be at least 18 years old or the legal age in your jurisdiction
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account use
- Be responsible for all activities under your account
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malicious code or interfere with the Service
- Attempt to gain unauthorized access to any systems
- Engage in fraudulent or deceptive practices
- Send spam or unsolicited communications
- Collect data about other users without consent
5. Your Data
Ownership
You retain all rights to the data you upload to the Service. By using the Service, you grant us a limited license to store, process, and display your data as necessary to provide the Service.
Data Export
You may export your data at any time using the export features provided in the Service.
Data Backup
While we maintain regular backups, you are responsible for maintaining your own backups of critical business data.
6. Payment Terms
Fees
Certain features of the Service may require payment. Fees are as described on our pricing page and may be changed with 30 days notice.
Billing
Subscription fees are billed in advance on a monthly or annual basis. Payment is due upon invoice.
Refunds
Refunds may be provided at our discretion. Contact support for refund requests.
7. Third-Party Services
The Service integrates with third-party services such as payment processors (Stripe, PayPal). Your use of these services is subject to their respective terms and conditions.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Bill Hive and are protected by international copyright, trademark, and other intellectual property laws.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted or error-free
- Defects will be corrected
- The Service is free of viruses or harmful components
- The results from using the Service will be accurate or reliable
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLING HIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
This limitation applies to damages resulting from:
- Your access to or use of (or inability to access or use) the Service
- Any conduct or content of any third party on the Service
- Unauthorized access, use, or alteration of your data
11. Indemnification
You agree to indemnify and hold harmless Bill Hive and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service will immediately cease
- You may request export of your data within 30 days
- We may delete your data after 30 days
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Bill Hive operates, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Information
For questions about these Terms, please contact us at:
Bill Hive Legal Team
[email protected]